- I need a confirmation of insurance for the embassy. Can it be issued for me?
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For this purpose, an insurance policy is used, which contains a receipt of payment. If you have any problems receiving the insurance policy, please contact maxima.poistovna@gmail.com. Both the Comprehensive Alien Health Insurance and the Necessary and Urgent Care Insurance also meet all the conditions for a residence permit. Having an insurance policy in place is a prerequisite for being granted a visa. The insurance meets the conditions laid down in Act No 404/2011 Coll. on the residence of foreigners and on amending and supplementing certain acts on the territory of the Slovak Republic.
- Where can I find a list of contractual medical facilities of Maxima pojišťovna
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A list of contractual medical facilities is freely available HERE.
- What number shall I call when I need to know, for example, what doctor to visit?
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In this case, please contact EuroCross Assistance on +421 232 114 081. You can call this number not only from the Czech Republic, but also from all Schengen countries. Assistance services are provided not only in Czech, but also in Slovak, English, German, French, Spanish, Russian, Ukrainian and Vietnamese.
- I have just taken out insurance of foreign nationals and want to pay for it via bank transfer. What are the payment details?
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For policies arranged online, premiums can only be paid by credit card. When arranging insurance at partner branches, you must pay by bank transfer. Please transfer the amount to this account number 228 450 171/0300, the variable symbol is your contract number, which can be found in the contract header. The constant symbol is 3558.
- How shall I prove my insurance to the doctor?
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Identification of the insured in the doctor's office can be done through the insurance policy or a plastic card, which you can apply for at the branch of the insurance company or at the licensed partner with whom you have taken out insurance. Some contracted facilities may verify the validity of the policy directly in the insurer's system. The contracted facility will then bill the insurance company for the care provided that is covered by the insurance.
- What does 'coverage in transit countries' mean?
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Transit means transportation of the insured from the place of his temporary stay to the state of which he is a national or where his stay has been permitted. The transportation of the insured to such a place must not take longer than 24 hours and must be substantiated by a travel document or proof of purchased fuels.
- Are there any insurance benefits limits?
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Yes, in the case of comprehensive health insurance, the total limit of indemnity is EUR 80 000, with a limit of indemnity per claim of EUR 60 000. For Necessary and Urgent Care for Foreigners, the total limit of indemnity is EUR 60 000, including necessary dental treatment with a limit of EUR 50 and repatriation costs not exceeding EUR 10 000 for both Necessary and Urgent Care and Comprehensive Health Insurance.
- How does the investigation of insured events take place within the health insurance of foreign nationals?
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If you have been treated at a Maxima contracted medical facility, this facility will invoice the insurance company directly - you will not be reimbursed for the costs (except for dental treatment), so we recommend that clients only use contracted medical facilities. If you have visited another medical facility and have paid for the treatment in cash, you must send the insurance company: the original proof of payment, the medical report, the bank account number and the completed Application for Reimbursement of Foreigners' Health Insurance form. These documents should then be sent to info@maxima-as.cz or to the address of the insurer: Maxima pojišt'ovna a.s., Liquidation of insurance claims, Italská 1583/24, 120 00 Praha 2 - Vinohrady, or via your intermediary.
- Can visa be granted based on Maxima's health insurance of foreign nationals?
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Yes, it can... The insurance meets the conditions set out in Act No. 404/2011 Coll. on the residence of foreigners and on amending and supplementing certain acts on the territory of the Slovak Republic.
- I am going to the Czech Republic to work/study. Does health insurance of foreign nationals apply to work/study stays?
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Yes, this insurance will protect you if you are going to study or work, regardless of how long you stay. Under comprehensive insurance, you are covered for treatment for illness or accident, repatriation and preventive treatment.
